BLYNK
Capabilities :
Blynk is a company that creates
dedicated applications for hotels.
Blynk iHotel provides hospitality solutions to improve the guest
experience by offering an interactive platform.
Indeed thanks to the application
clients can discover the hotel and its services but also interact with the
staff. They can for example order room service, be in direct relation with the
concierge or address all kind of requests. In terms of management this tool allows hoteliers to have a
better control of the stay experience and to revolutionize and modernize their
offer. They adapt to customers
needs and habits in terms of new web navigation and on mobile devices.
For the customers:
· Hotel services: booking, spa,
restaurant, pool..
· Concierge
· Shopping
· Special offers: get information
about the discounts of the hotel but also after the stay
· Notification: about their requests
and reservations status…
· Other features: weather, laundry, wake up call, express
check out
For hotels:
· Fast and easy set up
· Live update
· Customizable design
· Track guest requests
· Smart advertising
· Real time resorts and statistics
· Increase REVPAR
· Optimize workforce
· Improve work organization
Costs :
Blynk provides four different packages at
different prices.
For each packages, different options are
suggested:
- Setup & Usage
- Hotel CMS
- Hotel Marketing
- Guest experience
Different prices are setup according to the hotel inventory.
Example: for a hotel of more than 101 rooms,
the package "Pro Unlimited" is requested at $299 per month and
includes all the options above.
We can say that the prices are very attractive.
Impact:
Beyond the simple booking engine, the
application is a real Customer Relationship Manager. It can durably increase
the hotel revenues as clients have a simplest access to services. Blink will
also improve employees’ way of working and thus their productivity and the
quality of service.
The application will perfectly fit to hotels
that are familiar with new devices and technologies like W hotels or Mama
Shelter.
Personal question: Would you buy it?
Yes I will buy it because first, the different
prices are very attractive and then, it's propose a lot of options which every
hotels get and used today with customers.
But it is better for the big hotels than the
smaller hotels.
Aucun commentaire:
Enregistrer un commentaire